Helping your shoppers buy better

Conversion intelligence that personalizes every moment based on active shopper intent

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Instant product insights & concern resolution on-the-go

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Provide clarity on product USP, shipping, return policies and more

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Smart assistance to match customer preferences

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Gauge intent and engage effectively to drive conversions

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Build trust & loyalty with personalised assistance

The conversion gap

Most digital purchase experiences fail at the point where intent exists, but confidence doesn’t.

Toqi connects the dots between what

  • shoppers ask
  • shoppers mean
  • shoppers will buy
Toqi conversion UI

What Toqi does

Aligns every shopper’s intent into a personalized buying guidance

Detect intent signals

Every action is a message. Toqi reads signals from the user conversation to:

  • Distinguish explorers from buyers in real time
  • Distinguish explorers from buyers in real time Measure confidence and interest depth
  • Detect early indications of purchase intent

Understand their actions

Every shopper has a purpose — an occasion, a need, a style hunt. Toqi interprets the “why” behind actions to:

  • Capture the goal behind the browsing
  • Map motivations like utility vs. inspiration
  • Predict friction points before they occur

Personalize interactions

Toqi narrows choices and presents products that matches shopper intent - through quick, intelligent nudges, and not endless options:

  • Reduce decision fatigue with guided steps
  • Tailor browsing to discovery, comparison or checkout
  • Match products to the shopper’s intent

Influence the purchase decisions

Toqi serves persuasive cues only when they matter. Confidence boosters convert hesitation into purchase decisions:

  • Increase buyer certainty before decisions
  • Smart triggers: social proof, fit assurance, urgency
  • Drives higher AOV and fewer returns

Learn and Optimize

Toqi constantly learns from interactions and outcomes, refining patterns, improving recommendations and strengthening conversion impact over time:

  • AI Agents constantly observe and learn
  • Dashboard to analyse performance and monitor outcomes
  • Model retraning with interaction data for better results

Business impact


Conversion rate

Returns

AOV

Dwell time

Toqi integrates easily with any frontend

Toqi integrates seamlessly with your existing digital commerce interface. We take care of design alignment, testing & training of AI agent.

Platform integrations

BigCommerce
Magento
Salesforce
Shopify
Shopify Plus
Wix
WooCommerce

Frontend technologies



Bring Toqi into every shopping moment,
across every channel

Toqi
Instagram
Mail
Website
WhatsApp
Mobile App

Specialized AI agents for every business vertical

Not convinced yet?

Try it yourself with a free trial.
Experience the difference.

Book a demo