Toqi’s AI sales assistant consists of two parts: implementation and analytics:
Toqi as AI Sales Assistant
Toqi acts as an AI sales assistant and sits on every product page of your eCommerce store 24/7. It would not initiate conversations with your shoppers but will answer any question that a shopper has about a product, category, or your store.
Toqi is like a shopper walking into your physical store, and the sales assistant is on standby to answer any question a shopper may have about a product. Toqi is capable of upselling, cross-selling, comparing, or providing alternatives to a product based on shopper inputs or intent extracted from shopper’s questions. These questions also tell you about what shoppers look for during their purchase decision, and if there is a need to tweak the product display page.
What Toqi Can Do for Your Shoppers
Toqi offers a rich and personalized purchase experience and lets you present shoppers with a sales assistant that can answer all their questions for a product, category, or your brand. These features nudge shoppers towards the purchase and maximize conversions.
What Toqi Can Do for Your Business and Sales Teams
provides a dashboard that lets you see the questions being asked by shoppers for every product. The dashboard enables business and marketing teams to understand the gaps in product display pages and what shoppers care about while making a purchase. With it, you can: